Enterprise
"SciTech Display Doctor
has allowed the organization to greatly simplify the mechanism
of delivering video driver support
to a very large network of OS/2 based workstations".
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Industry:
International Financial Services
The Challenge:
To maintain an enterprise which includes
several thousand mission critical systems providing support
to users around the globe.
SciTech Product Used:
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SciTech
SNAP Graphics |
Benefits of Using SciTech products:
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The
introduction of SciTech
SNAP Graphics has
greatly simplified and improved the deployment of video
drivers
for systems based on the IBM OS/2 platform. The reliability,
compatibility and performance of the organization's systems
are regarded as of paramount importance and it was found
that the use of the SciTech
SNAP Graphics greatly
assisted in continuing to maintain this prime objective.
SciTech
SNAP Graphic's flexibility,
ease of installation and configuration has made deployment
both straightforward
and highly effective. The ability to upgrade certain
components
such as the in-built database of supported monitors has
also been of significant benefit |
What are the benefits of using SciTech
products over competing products?
Simplicity, compatibility and reliability
were some of the most immediate and obvious benefits found
in using the SciTech
SNAP Graphics for
OS/2. The organization's large and complex network of OS/2
based desktop workstations
requires that individual video driver solutions be delivered
to each type of workstation configuration. Prior to SDD being
available, a complex, in-house developed process was required
to identify the video chipset present in each workstation and
implement the correct driver as appropriate. SciTech
SNAP Graphics has
eliminated the need for this mechanism and has greatly simplified
the
video
driver installation and configuration process. This brings
about significant benefits in terms of deployment of software
and
subsequent support requirements. How did you
use SciTech's solutions in your environment?
The SciTech
SNAP Graphics has
now been implemented across the majority of the organization's
OS/2 based workstation environment.
A rigorous testing approach is adopted to ensure that any
new software distributed is seen to maintain the integrity
and reliability of the existing system. When SciTech
SNAP Graphics was
first incorporated into the organization's standard build,
it was
subject to the same level of checking and testing. It is
testament
to the quality and compatibility of the SciTech
SNAP Graphics product
that the organization now has sufficient confidence in the
integrity
of the software that it is distributed and installed in its
native state with a bare minimum of additional, specific,
configuration being necessary.
How
did SciTech's solutions help you to realize your goals?
The
organization is always striving to deliver a still higher
quality of service whilst maintaining transparency and simplicity
in all the services provided. SciTech
SNAP Graphics has
allowed the organization to greatly simplify the mechanism
of delivering
video driver support to a very large network of OS/2 based
workstations.
The reliability of the product, its ease of
installation and configuration and the ongoing development
work being undertaken by the SciTech team give great confidence
that the organization can continue to maintain the high standards
of service availability demanded by staff and customers alike.
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